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Our value add to the customer's business
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Effective communication is the backbone of customer engagement in the lending industry.
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Introducing Alertbox, Transdigital's robust bulk communication platform designed to seamlessly send messages across multiple channels including WhatsApp, SMS, and email.
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Whether you need to send loan status updates, payment reminders, or promotional offers, Alertbox ensures timely and personalized communication at scale.
Features and Functionalities
Multi-Channel Support
Send messages via WhatsApp, SMS, and email from a unified platform, ensuring that you reach your customers through their preferred medium.
Custom Scheduling
Schedule the communications to send them at the desired time and at specific triggered events
Pre-Configured Templates
Pre-designed templates for common messages like loan approvals, payment due reminders, etc. Customize them for specific needs.
Bulk Messaging
Streamline your communication efforts by sending personalized bulk messages to thousands of customers in a matter of seconds.
API Integration
Seamlessly integrate Alertbox with your existing Loan Management System, CRM, or core banking software to automate communications.
Compliance and Security
Ensure all communications comply with industry standards such as TRAI (India) and GDPR. Data encryption and secure APIs protect sensitive customer information.
Solution Highlights
Omni-Channel Communication
High Delivery Success Rate
Scalability
Personalization at Scale
Integration Ready
Key Benefits
Increased Engagement
Cost Efficiency
Improved Compliance
Enhanced Operational Efficiency
Seamless Integration
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